Time and material pricing system is an outdated way of doing business. Basically the company has an hourly rate and you pay them per hour. This can appear to be cheaper at first, but can quickly become more expensive. The timer usually starts when the plumber leaves his last appointment and continues running until he leaves your driveway. This means you are paying for his part runs, breaks, or even traffic jams. Then the material that is used it added to the bill. You never know what you're going to pay until the work is completed.
You are paying for travel time, traffic jams, and part runs. You're also being penalized for an inexperienced or slow plumber.
You never know what you're paying for until the end of the work. The costs are different from house to house.
Ususally little to no warranty is given on the work. You better catch any problems before you lose sight of their taillights.
Flat Rate pricing systems still use an hourly rate. Every company needs an hourly rate to understand their overhead and profit expectations. That hourly rate is then applied to the national average of what it takes to complete a task. So if the national average to install an electric water heater is 2 hours, 2 hours of labor is applied to the task. Then the material is added in. The difference here is that you, the customer, are not penalized for part runs or slower installations. Most flat rate companies present the price up front so you always know what you're paying before any work starts.
You know every time work is quoted it's the same as your neighbors in the community. Everyone pays the same, for the same work.
You always know what you're paying for before the work starts. This allows you to compare the quote to your budget before any work begins.
The warranty is usually built into the pricing to protect your investment for a quoted time period. This gives you peace of mind that all repairs are good quality.
At King Plumber we strive to bring you the best plumbing experience possible. This is why we chose to be a flat rate company.